Privacy Policy Last Updated: [May 11, 2026]
This Privacy Policy describes how Our Fox Remodeling (referred to as “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website ourfoxremodeling.com (the “Site”), contact us for remodeling services, or otherwise interact with us. By using our Site, you consent to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us and information collected automatically.
Information You Provide:
- Contact information (name, email address, phone number, mailing address) when you fill out a contact form, request a quote, or communicate with us.
- Project details (home address, renovation preferences, budget, photos) submitted through forms or email.
- Any other information you voluntarily provide, such as in inquiries or reviews.
Information Collected Automatically:
- Usage data such as your IP address, browser type, device information, pages visited, and time spent on the Site.
- Cookies and similar tracking technologies (see our Cookie Policy section below).
- Analytics data from tools like Google Analytics.
We do not knowingly collect sensitive personal information (e.g., financial account details or health data) through the Site unless you voluntarily provide it in the context of a project consultation.
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide quotes or information about our remodeling services (kitchen, bathroom, whole-home, etc.).
- To communicate with you about appointments, projects, or updates.
- To improve our website, services, and customer experience.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
- For internal business purposes such as analytics and fraud prevention.
3. How We Share Your Information
We may share your information in limited circumstances:
- With service providers who assist us (e.g., website hosting, email marketing, analytics, or scheduling tools). These providers are contractually obligated to protect your data.
- With contractors, subcontractors, or partners involved in fulfilling your remodeling project (only with your consent or as necessary).
- In the event of a business transfer (merger, acquisition, etc.).
- When required by law, such as in response to subpoenas or government requests.
- To protect our rights, property, or safety.
We do not sell your personal information to third parties for monetary compensation.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and deliver relevant content. You can manage cookie preferences through your browser settings. For more details, see our separate Cookie Policy (or add a dedicated section here if you use specific trackers like Google Analytics, Facebook Pixel, etc.).
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, this is for the duration of our business relationship plus a reasonable period afterward for record-keeping.
7. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, such as:
- Accessing, correcting, or deleting your information.
- Opting out of marketing communications (unsubscribe link in emails).
- Objecting to certain processing activities.
To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe as required by applicable law.
California Residents: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA/CPRA). For more information, see the “CCPA/CPRA Notice” section or contact us.
8. Children’s Privacy
Our Site is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
10. International Users
If you are accessing our Site from outside the United States, please note that your information may be transferred to and processed in the United States. By using the Site, you consent to this transfer.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Our Fox Remodeling Phone: 210-294-0244 Email: nadia@ourfoxremodeling.com
